Polish-speaking VIP Executive – Dublin, Ireland
Dublin, Ireland
Software / Information Technology · Full-time · Permanent
APPLY NOW
Know someone who would be interested?
Description
Main duties and responsibilities of the role
The VIP Executive will primarily be responsible for the retention of Polish-speaking VIPs
Additionally, the successful candidate will:
• Identify and manage the acquisition of new VIPs through pro-active outbound calling
• Demonstrate excellent knowledge of different gaming products – Sportsbook and Casino
• Build strong, trustful relationships with VIPs
• Identify, optimize and develop VIP retention programs in Polish market to maximize valued player traffic
• Work alongside the Customer Service and Fraud teams to ensure operational efficiency in the market
• Work closely with the VIP Manager to ensure the business is well informed on all activity in the market
• This role might require weekends rota
Responsibilities
Work alongside the Head of VIP to:
• Manage a substantial budget in the territory by retaining a strong analytical focus on CPA and ROI in all activity with VIPs
• Plan and execute VIPs campaigns in all channels
Minimum qualifications
Experience Required
The successful candidate will have:
• A proven track record in sales with strong negotiation skills
• Analytical skills and a thorough understanding of profit/loss and ROI
• A degree level education
Preferred qualifications
• Proficient in MS Office products including strong numeracy and excel skills
• Fluent (written and spoken) in Polish and English
• A results driven, highly organized, team player with personal characteristics that engender trust and confidence
• Strong inter-personal and communication skills with a flexible attitude
• Ability to establish credibility quickly, perseverance, focus and commitment
• Motivated, enthusiastic and focused on a career in sales
• Candidate must be presentable and be flexible with excellent communication (written and oral) skills
Job details
Reference:
Team or role: Software / Information Technology
Job type: full-time
Job location: Dublin, Ireland
APPLY NOW Know someone who would be interested?