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Russian-speaking VIP Executive – Dublin, Ireland

Dublin, Ireland
Software / Information Technology · Full-time · Permanent
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Main duties and responsibilities of the role The VIP Executive will primarily be responsible for the retention of Russian-speaking VIPs. Additionally, the successful candidate will: • Identify and manage the acquisition of new VIPs through pro-active outbound calling • Demonstrate excellent knowledge of different gaming products – Sportsbook and Casino • Build strong, trustful relationships with VIPs • Identify, optimize and develop VIP retention programs in Russian speaking market to maximize valued player traffic • Work alongside the Customer Service and Fraud teams to ensure operational efficiency in the market • Work closely with the VIP Manager to ensure the business is well informed on all activity in the market • This role might require weekends rota

Work alongside the Head of VIP to: • Manage a substantial budget in the territory by retaining a strong analytical focus on CPA and ROI in all activity with VIPs • Plan and execute VIPs campaigns in all channels

Minimum qualifications
Experience Required The successful candidate will have: • A proven track record in sales with strong negotiation skills • Analytical skills and a thorough understanding of profit/loss and ROI • A degree level education
Preferred qualifications
• Proficient in MS Office products including strong numeracy and excel skills • Fluent (written and spoken) in Russian and English • A results driven, highly organized, team player with personal characteristics that engender trust and confidence • Strong inter-personal and communication skills with a flexible attitude • Ability to establish credibility quickly, perseverance, focus and commitment • Motivated, enthusiastic and focused on a career in sales • Candidate must be presentable and be flexible with excellent communication (written and oral) skills

Job details
Team or role: Software / Information Technology
Job type: full-time
Job location: Dublin, Ireland

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